Privacy policy

PRIVACY POLICY FOR www.serme.com

Website owner details:

Data protection

In accordance with applicable personal data protection legislation, we inform you that your data will be entered into the processing system owned by SERME CONCEPT SL, with tax identification number B61274833 and registered office at AVENIDA RAFAEL CASANOVA 16,08100 MOLLET DEL VALLES(BARCELONA). Details of the processing activities are provided below:

Data subjects’ rights

SERME CONCEPT SL informs users that they may exercise their rights of access, rectification, restriction, erasure, portability and objection to the processing of their personal data, the right not to be subject to automated decision-making, including profiling, and the right to withdraw their consent. These rights may be exercised with the data controller.

• Right of access: Users have the right to obtain confirmation as to whether their data is being processed and, if so, to obtain the specific personal data being processed and the legal information about that processing (purposes, legal basis, retention periods, disclosures, source of the data, etc.).
• Right to rectification: Data subjects have the right to have inaccurate or incomplete data corrected. In relation to the website, this right can only be fulfilled for information under the website’s control. Examples include removing comments published on the site, images or web content containing the user’s personal data.
• Right to restriction of processing: This is the right to have the purposes of processing originally set by the controller restricted in certain circumstances.
• Right to erasure: Users have the right to have their personal data erased, subject to the exceptions set out in the GDPR (freedom of expression and information, retention obligations, the establishment, exercise or defence of legal claims, etc.).
• Right to data portability: Users have the right to receive the personal data they have provided in a structured, commonly used and machine-readable format and to transmit it to another controller where the processing is based on consent or on the performance of a contract and is carried out by automated means.
• Right to object: Users have the right to prevent the website from processing their personal data or to have it stop processing that data when the processing is based on legitimate interests or the public interest, or when it is carried out for direct marketing purposes.
• Right not to be subject to automated decision-making, including profiling: Where processing is not necessary for entering into or performing a contract, is not authorised by European Union or Member State law and is not based on consent, you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.
• Right to withdraw consent: For any processing based on your consent, you have the right to withdraw that consent at any time and free of charge.

To exercise any of the data protection rights described above, follow these instructions:

• Submit a written request to AVENIDA RAFAEL CASANOVA 16,08100 MOLLET DEL VALLES(BARCELONA) (for the attention of SERME CONCEPT SL) or by email to mati.vilar@serme.com.
• The data subject must take the following into account when submitting a written request to exercise their rights:
  • You must reliably establish your identity. If there are doubts about the applicant’s identity, the applicant will be asked to provide the information needed to resolve them (for example, a national identity number, the national identity document itself or the email address previously provided).
  • A legal or appointed representative may submit the request if they are duly identified and expressly authorised by the data subject to exercise the strictly personal rights governed by personal data protection legislation.
  • Specify your request and the rights you wish to exercise. If you do not refer to a specific processing activity, the response will cover all processing activities affecting your personal data. If you request information about a specific processing activity, you will receive information about that activity only. If you make the request by telephone, you will be asked to submit it in writing and told how and where to send it. No information will be provided by telephone.
  • Postal or email address for notifications.
  • Documents supporting your request, where necessary.
  • The applicant must use a method that provides proof that the request was sent and received.

Finally, you have the right to lodge a complaint with the Spanish Data Protection Agency if you become aware of or believe that an incident may constitute a breach of applicable data protection legislation.

SERME CONCEPT SL undertakes to adopt the necessary technical and organisational measures, in line with the level of risk associated with the processing activities it carries out and describes in this section, to ensure integrity, confidentiality and availability.

Last updated: 2 November 2026